Since our humble beginnings, The McAlear Group has been obsessed with serving our CUSTOMERS. We build simple, unique and fun experiences that make their businesses better and more successful. We aim to exceed customer expectations by providing best-in-class customer service and being their supplier of choice and a world-class industry manufacturer.
We rely on a strong company CULTURE to ensure that every single member of our team remains driven, passionate and purposeful in their day to day lives as well as their future goals and aspirations. As we continue to grow, we ask all of our people to “say anything” and speak their ideas and opinions.
We support the COMMUNITIES where we work, play and live. We drive positive and lasting change in these areas by sharing our time and resources with organizations that are important to our team.
- Employer of Choice for our Team
- Supplier of Choice for our Customers
Customer Obsessed
Our leaders constantly obsess over exceeding customer expectations through exceptional customer service, lasting relationships, and trust. They understand that customer retention, referrals, and reputation are the key to growth.
Measure What Matters
Our leaders measure critical data points that help us fulfill our mission and make decisions. They understand that we can’t reward or improve what we don’t track.
Do More With Less
When constrained by budget or time, our leaders think of creative solutions. They value resourcefulness, innovation and self-sufficiency over increasing headcount or expenses.
Bias For Action
Our leaders focus on progress over perfection. They move quickly and take calculated risks for the betterment of the company.
Select The Best People
Our leaders recognize that high performing teams are our greatest business resource. They embrace a systematic approach to coaching, promoting, and retaining ideal team players.
Take Extreme Ownership
Our leaders act like owners by understanding the big picture and long-term value of decisions. They are hungry to deliver results and never say ‘that’s not my job’. Our leaders don’t make excuses or cast blame, instead take responsibility for their actions. They actively seek solutions to problems.
Give Credit Where Credit Is Due
Our leaders celebrate ideas, accomplishments, and growth in their teams. They don’t take personal credit, instead they humbly applaud each team member and the unique value they bring to the business.
May The Best Idea Win
Our leaders create a culture of collaboration, creativity, and curiosity by encouraging everyone to share their best ideas. They leave their egos at the door so the best decision regardless of position and authority, wins. Our leaders ensure ideas are data and fact driven, not just opinions.
Agree to Disagree
Our leaders respectfully challenge decisions or directions when they disagree by providing varying viewpoints from previous experience and expertise. They bring purposeful passion to finding the best idea. Once a decision is made, our leaders lock arms and commit.
Embrace Radical Candor
Our leaders challenge our teams directly while caring for them personally. They build relationships and trust and have difficult conversations out of respect and desire for their team members to improve, grow, and become the best version of themselves.
Humble
Ideal Team Players that are Humble seek success for the team over themselves. They are quick to point out the contributions of others and slow to seek attention for themselves. They share credit and define success collectively rather than individually
Hungry
Ideal Team Players that are Hungry think about what is next. They are self-motivated and diligent. They are constantly thinking about the next step and looking for new opportunities to help the team succeed.
Smart
Ideal Team Players that are Smart are aware of team dynamics. They are socially appropriate and aware. They have good judgment and intuition around the subtleties of group dynamics and the impact of their words and actions.
Safety
Safety minded team members work to lower safety risk in their work environment. They lead by example and constantly look out for the wellbeing of visitors, coworkers and themselves.
Attendance
The Ideal Team player recognizes their presence is important. Knowing that when they are absent, they cause the team to be short-handed, leaving others to step up to attain team goals.
Quality
Quality minded team members realize the importance they play in the larger system. They take pride in their work, always trying to exceed our customers’ expectations.
Humble
Ideal Team Players that are Humble seek success for the team over themselves. They are quick to point out the contributions of others and slow to seek attention for themselves. They share credit and define success collectively rather than individually
Hungry
Ideal Team Players that are Hungry think about what is next. They are self-motivated and diligent. They are constantly thinking about the next step and looking for new opportunities to help the team succeed.
Smart
Ideal Team Players that are Smart are aware of team dynamics. They are socially appropriate and aware. They have good judgment and intuition around the subtleties of group dynamics and the impact of their words and actions.
Safety
Safety minded team members work to lower safety risk in their work environment. They lead by example and constantly look out for the wellbeing of visitors, coworkers and themselves.
Quality
Quality minded team members realize the importance they play in the larger system. They take pride in their work, always trying to exceed our customers’ expectations.
Attendance
The Ideal Team player recognizes their presence is important. Knowing that when they are absent, they cause the team to be short-handed, leaving others to step up to attain team goals.
Jillian G.
Production Associate
Ed N.
Inside Sales
